| 1 | A booking is made once payment has been received and confirmation provided by Speyside Wildlife. The meeting point place and time will be given with the confirmation.
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| 2 | Full payment is due at time of booking and is non-refundable should guests cancel all or part of the booking. Any transfer of bookings between evenings is at the discretion of Speyside Wildlife.
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| 3 | Participation in the activity is at the guests' own risk. Speyside Wildlife cannot be held responsible for any loss or injury sustained during the visit.
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| 4 | Should Speyside Wildlife have cause to cancel the evening’s activity due to circumstances beyond their control, a full refund will be given, or a voucher for a free subsequent visit, whichever the guest wishes. In addition, should guests be unfortunate enough not to see any wildlife during the evening, please contact the office to arrange a subsequent visit free of charge. |
| 5 | If a guest exhibits Covid-19 symptoms within 14 days of their evening viewing experience they must inform Speyside Wildlife by telephone - 01479 812498 or by email - enquiries@speysidewildlife.co.uk
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