CAIRNGORMS NATIONAL PARK BRAND - Increasing quality whilst reducing impact

We've been granted use of this Brand by the Cairngorms National Park Authority. This is only given to those businesses who have agreed to a set of quality standards in respect of their visitor experience, together with a commitment to reducing their impact on the natural environment.

HOSPITALITY ASSURE - Service to Customers

As part of our commitment to our customers and our customer service promise "to deliver outstanding wildlife experiences where you are always treated as an individual and not one of a crowd", we went through the rigorous Hospitality Assured assessment in respect of our customer care and were delighted to achieve the award. It is the only standard within the Hospitality industry that focuses on the customer experience. The assessment will be ongoing giving you assurance that we shall always strive to improve the way we do things.

VISIT SCOTLAND - Quality Assurance Scheme - Wildlife Experience

Speyside Wildlife is one of 40 wildlife businesses to be assessed under Visit Scotland's pilot scheme for Wildlife Experiences achieving 3 Star status for our day tours. Watch out for the designation throughout Scotland. We were delighted to receive our letter of confirmation from Visit Scotland so thought we'd share some of it with you here, ''Thank you for participating in the pilot of the new Wildlife Experience Designator within our Quality Assurance Scheme for visitor attractions. Your feedback and contribution to the introduction of this new development has been invaluable and we would like to welcome you as a new member of the Quality Assurance Grading Scheme.

WILD SCOTLAND - Scotland's Wildlife Tourism Association

Wild Scotland is Scotland's Wildlife and Nature-based Tour Operators' Association - a group of wildlife professionals who are all committed to delivering a first class wildlife-watching experience to their guests. Members provide a wide range of wildlife attractions and holidays throughout Scotland from birdwatching to whale-watching and from boat trips to land safaris. We have been involved in the association from its conception and have worked with Visit Scotland on the new accreditation scheme for the industry.

ATOL PROTECTED

The air holidays and flights are ATOL Protected, since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 4259. In the unlikely event of our insolvency, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking. For further information, visit the ATOL website at www.atol.org.uk.